SMART to Mediate | How smart lawyers and claims adjusters litigate fast, save money, and reduce caseloads
Resolution Mastery: Build Relationships + Reduce Your Caseload Fast
In this episode, Tony Mascolo, a seasoned attorney and mediator, discusses the power of mediation in reducing caseloads, saving costs, creating time, and making happy clients and a happier and healthier you.
This podcast is for the personal injury claims professionals, adjusters, and attorneys who create solutions for pending claims.
· Drawing from personal experiences, Tony illustrates how redefining oneself can lead to more efficient resolutions, reduced caseloads, and improved professional relationships. Listeners will learn strategies for planning, focusing, and relationship-building to achieve quicker, cost-effective case resolutions.
The Power of Redefinition
· Ever hear of redefinition? It's a powerful concept that involves your vision for the future while you also respect and understand the past....
· Redefinition is going to help you move forward. In this episode, I propose you look at yourself as a Captain of a Luxury Cruise Ship. So go ahead. Put that captain's hat on, look in the mirror, and repeat three times, "I am the captain of my ship of cases, and I do not captain a ship of fools...."
A New Perspective on Claims Professionals
· “Let's be real here. Not too many people like attorneys or insurance adjusters. Just ask them”! This perception is an obstacle that needs to be overcome.
· The Relational Mediation Method recognizes and creates relationships among the interested parties in the litigation. It makes outside perception irrelevant to the work claims professionals every day.
· It embraces the concept that WE, those in the personal injury field, are defined by the work we do together, not by the bar room jokester. We are valuable because we make ourselves valuable. WE DEFINE OURSELVES.
· The relational mediation method facilitates this redefinition by creating a network of attorneys and adjusters who realize it's better to work together while still effectively representing the interest of their clients.
SMART to Mediate | How smart lawyers and claims adjusters litigate fast, save money, and reduce caseloads
Play the cards you have for a successful mediation|#4
Are trial lawyers modern day gamblers?
Does gambling play a role in a successful mediation?
My intent was to explore the relationship between a gamblers mentality, love of competition, and the role of a lawyer in the personal injury field.
Is it ever appropriate to gamble with your clients case?
Shouldn't you only be gambling with your own money and not that of others?
As I was preparing, the Trump-Zelenskyy Oval Office "mediation" fell apart.
- Then I heard Trump say: "You are gambling with your peoples lives" and "You are gambling with World War III. Then he told Zelenskyy he did not have the cards to play.
At that moment, I knew this podcast was going to touch something relevant to many cases and the attorneys who do personal injury.
- I understood the gambling mentality. Shucks, I struggled with it myself in the day.
The first part of the episode deals with the analysis of the smart approach to risk taking in a case and how mediation can address that.
The second part of the episode gives my analysis of what happened at the meeting/mediation. What went wrong, and discusses whether it can be fixed.
Preventing war is a noble cause. The stakes are high. But the reality is that what we do in the claims field is just as important to our clients.
We should never gamble on an outcome with our clients money.
⚖️ I believe Successful Resolutions through Mediation are possible...when you implement the Relational Mediation Method I teach in each episode.
☎️ BOOK YOUR FREE 20-MINUTE C0NSULT to learn how mediation can save you time, reduce stress, reduce costs and make happier clients and happier you.
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